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Reclaim & Renew: the customer decides what stays and what gets recycled
Reclaim & Renew is built on a simple belief. When someone is clearing out a home, they should be the one deciding what happens to their things. What's kept. What's recycled. In real time, while the work is happening.
- Client
- Cleaner Community Ventures
- Business
- Home clear-out and recycling service
- Levels
- Level 2: Dashboard, plus a Clarity Audit
What was slowing it down
Giving the customer that power means every item needs a decision, a photo, and a record that the customer and the crew can both see as the job happens. Done by hand, with texts and notes, that falls apart fast. Before launch, the owners also needed a clear read on the market and where to start.
What I built
- A Clarity Audit with market findings and 90-day actions
- A live job app shared by the customer and the crew
- Every item sorted into Remove, Keep, or Review as the job happens
- Photos and comment threads on each item
- Operator logins and revenue stats
What it makes possible
The customer makes the call, item by item, in real time. Every decision is on the record, so the job ends with trust instead of questions, and the owners can put their energy into the service they set out to build.
What's the why behind your business?
Twenty minutes, free. Tell me what you're trying to do and what's slowing it down. I'll tell you what I'd build.